Here you can get answers to most of the questions our customers ask
If you can't find the answer you're looking for, you can use our live chat in the bottom right corner, contact our customer support: info@babybalmy.dk (10:00-15:00 weekdays & weekends)
Delivery & Returns
We ship from Denmark. You can expect your package to arrive within 6-10 delivery days. When we ship the order you will receive a confirmation email with a tracking number. Don't worry if the system says the tracking number is not working as it typically takes 24 hours for the system to update a new delivery.
We know that both babies and parents love our DreamSack™.
That's why we offer your baby a risk-free 30-night trial of DreamSack™ with our 30-night satisfaction guarantee. If you do not achieve the desired results or are not satisfied after the 30 days, you get all your money back. Simply contact our customer service at info@babybalmy.dk and we will refund all your money.
If you cancel your purchase within 14 days of receipt, you are covered by the right of withdrawal and entitled to a refund as long as the item is unused and in the same condition as upon receipt.
(See terms and conditions for more info.)
FAQ
A weighted sleeping bag is designed to create a gentle, even pressure on the body that mimics the feeling of a hug or embrace. This helps to calm the baby and promote longer and deeper sleep.
The sleeping bag works by using gentle pressure to calm the nervous system and create a sense of security. This makes it easier for the child to fall asleep and stay asleep longer.
In general, it is recommended that the weight of the sleeping bag does not exceed 10% of the child's body weight. For example, if your child weighs 10 kg, the sleeping bag should weigh around 1 kg. Otherwise, you can always check our size guide on the product page.
Yes, weighted sleeping bags are designed to give your child freedom of movement while still providing the necessary security and comfort.
Your child can already use our sleeping bag as a newborn. We recommend that you follow our size guide on the product page.
Weighted sleeping bags can provide extra security and comfort during periods of sleep regression, when babies often experience restlessness and more frequent awakenings.
Yes, most weighted sleeping bags are made of breathable materials that help regulate temperature so your child doesn't get too hot.
Yes, weighted sleeping bags can provide a sense of security and mimic the feeling of being held, which can reduce anxiety and make it easier to fall asleep.
Your child can use a weighted sleeping bag as long as it is comfortable for them and the weight is appropriate. Many children continue to use weighted products into toddlerhood.
If the sleeping bag is used correctly and is the right weight for the child, the risk is minimal. It is important to ensure that the bag is not too heavy and that the child can move freely.
Yes, weighted sleeping bags can help calm baby and reduce frequent awakenings by creating a stable and peaceful sleep.
Yes, our weighted sleeping bags are washable, but it's important to follow the washing instructions to ensure they last a long time.
Weighted sleeping bags can be used in strollers, but make sure the baby still has freedom of movement and is not too warm.
Check your child's neck and back for signs of overheating like sweat or redness. Wear lightweight, breathable clothing under the sleeping bag to prevent overheating.
Yes, many parents report that weighted sleeping bags can help children with sensory challenges calm down and sleep better.
It can take time for some children to get used to the weight. Start by using the sleeping bag for shorter periods of time, such as during naps, and gradually extend its use.
A weighted sleeping bag has extra weight built in to create a soothing pressure, while a regular sleeping bag simply keeps the child warm without extra pressure.
Yes, weighted sleeping bags can be used all year round.
Yes, weighted sleeping bags can be practical for traveling as they create a sense of security and continuity wherever your child sleeps. This can help your child feel more relaxed and at home, even in unfamiliar surroundings.
When not in use, make sure the sleeping bag is clean and dry. Store it in a dry place away from direct sunlight to prevent damage to the material and filling. If necessary, use a storage bag or box to protect the sleeping bag from dust and dirt. Regular cleaning according to washing instructions will ensure the sleeping bag retains its shape and function.